Christmas Helplines and Support

Food & Essentials

Chemists open on Christmas Day

Chemist Address Opening Times
Alpharm Pharmacy 116 Plumstead High Street, Plumstead 10am – 9pm
Eltham Pharmacy 560 Westhorne Avenue, Eltham 8.30am – 6.30pm
The Village Pharmacy 9 The Village, Charlton 8.30am -8.30pm


Holiday clubs and meals for Greenwich children aged 4 – 16 that are eligible for free school meals :

SEVA street food

Free Christmas Dinner on 25th December at Woolwich Common Community Centre from 1pm-5pm. No need to register, you can just turn up at:

Woolwich Common Community Centre

Leslie Smith Square


SE18 4DW

Clockhouse Community Centre have free food parcels being given out between 12.30 – 3pm on 23rd Dec.

Then open on 28th, 29th and 30th for foodbank.

Our Lady of Grace Church Charlton Foodbank – Every Tuesday at 4pm for 1 hour

Free Christmas meal – contact them to register.

Gas & Electric

SELCE – Help with advice on electric and gas supply and managing costs. 0808 169 1779 free phone

Help & Support

Someone to talk to:

The Mix:   0808 808 4994 phone and text support for feelings (under 25’s)

Samaritans – Call free on116 123 at any time

Shout – Text MUM free 85258 at any time

Red Cross – 0808 196 3651 10am-6pm every day

Cry-sis – 08451 228 669 9am -10pm – help and advice for crying babies

The Family Lives -020 86552402/0808 800 2222 – closed 25th-28th December.

Open 9am-9pm apart from Christmas Eve and New Years Eve which is 9am – 1pm

Pandas foundation –  0808 1961 776 11am-10pm daily throughout the holidays

Mindline – 020 8853 1735 opening times are Monday – Friday: 10.30am – 4.30pm
Monday, Tuesday, Thursday and Friday: 6pm – 9pm,  Saturday: 10.30am – 1.30pm

Oxleas urgent advice line: 0800 330 8590

Kooth – Help for young people, opening hours for chat service below:

Christmas counselling hours:

Monday 24th December, Christmas Eve: 12noon – 8pm

Tuesday 25th December, Christmas Day: 4pm – 8pm

Wednesday 26th December, Boxing Day: 4pm – 8pm

Monday 31st December, New Year’s Eve: 4pm – 8pm

Tuesday 1st January, New Year’s Day: 4pm – 8pm

Safety & Security:

Domestic Violence Helpline – 24hour 0808 2000 247

Greenwich Domestic Violence – 020 8317 8273, Monday- Friday 9am- 6pm

If you are in any doubt about yours or your child’s safety always ring 999